Gillman's Appliance Specialists Reviews

Gillman's Appliance Specialists has an overall rating of 4.7 based on 103 reviews. Customer feedback on Gillman's Appliance Specialists is mixed: Gillman's Appliance Specialists reviewers highlight positive aspects like wide selection of products, competitive pricing, excellent customer service and fast shipping, which strongly appeal to budget-conscious shoppers, online retail customers, and product enthusiasts. However, Gillman's Appliance Specialists is often criticized for its limited physical store locations, occasional stock issues, website navigation challenges and slow response times.

4.7/5.0

103 reviews

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All Gillman's Appliance Specialists Reviews (103)
Bjlove2412
February 22, 2023
"User-Friendly Website Experience"
The website is super easy to get around, and I had great customer support when I called Gillmans about the Smeg um30 sink. The product was priced well, and the delivery was impressively quick. Big thanks for the fantastic service all around. Mrs. Virk
Harry.Nelson
February 21, 2023
"Great Deal"
Awesome price and speedy shipping.
browncat818
February 21, 2023
"SUPER FAST SERVICE AT A GREAT PRICE"
I gotta say, the service was super quick and the prices are hard to beat. Really impressed with how everything went down!
saabharmeet2
February 19, 2023
"Everything was great!"
I was really happy with all aspects, particularly being able to see when the driver would show up.
Larrywag
February 19, 2023
"Understanding Staff Helped My Son"
My son, who struggles with speech, picked up my order. The team was super kind, really understanding, and showed a lot of patience.
browngoose590
February 14, 2023
"Delivery was quick as promised..."
The delivery came through just like you mentioned, and the driver was super helpful and polite.
TanyaWoods
February 14, 2023
"My Experience with Gillmans Over the Years"
For several years now, I've been buying from Gillmans, and it's always been a joy dealing with everyone from sales to delivery. Recently, I had to reach out to the repair/services team for the first time, and I couldn't be happier with the help I received. From the first phone call to the speedy dispatch of an engineer, everything was handled smoothly. Tony called ahead to let me know when to expect him, and he showed up right on time, sporting a friendly smile. He was not only polite but also very skilled at his job. He quickly identified the issue, swapped out the faulty part, and retested the system. After cleaning up, he was off to his next task. What a great addition to the team!

I've always recommended Gillmans to my family and friends, and I will keep doing so.

A big thank you to everyone for their help; it truly means a lot.
DwayneWright
February 12, 2023
"Tony's Expertise Shines"
Tony really knows his stuff. He communicates well too. He repaired our dishwasher and went over what the issues were, plus shared tips on how to keep it running better down the line.
DanielCaldwell
February 11, 2023
"Great Communication"
I was really pleased with the communication, particularly when it came to tracking my delivery. The delivery folks were super friendly and got the job done quickly. Everything was just fine.
MatthewMiles
February 11, 2023
"Ordered Miele 8 FJM Bags with HEPA Filter..."
I placed an order for Miele 8 FJM bags featuring a HEPA filter, but instead, they sent me GN bags that lack the HEPA filter. These GN bags are pricier since they're larger. When I reached out to them about the mix-up, they promptly sent me the correct items I originally wanted. So, I ended up getting the GN bags at no cost due to their error... haha! I'm quite pleased with that. Great customer service!
organicfish355
February 10, 2023
"Great store with awesome communication"
I ordered a specific item online, but it turned out to be discontinued. However, Gillmans reached out to me quickly to let me know and suggested a similar option for the same price. Their showroom is massive, and they’ve got a warehouse right next to the store. I always like to support local businesses, so they’re definitely my go-to.
bluecat923
February 10, 2023
"Top-Notch Service"
Fantastic service! I'd definitely suggest giving them a try.
smallbutterfly106
February 08, 2023
"Fantastic Customer Experience"
Amazing service, super fast shipping, and a price that can't be beat. Got it as a present for my Nan, and she’s absolutely thrilled!
goldenzebra849
February 06, 2023
"Exactly what you expect from a technician"
We needed to schedule a repair since our washing machine was acting up, so we contacted the Miele customer service center. They set up a visit with someone from Gillmans, and within half an hour of my call, they had it all arranged. Tony called to let me know he was just 20 minutes away, which was perfect because I could get the dogs settled in another room. He was friendly and really knew his stuff, quickly diagnosing and fixing the problem while making sure to tidy up after himself. I can't find anything to complain about and would definitely recommend this company based on my experience.
smallpanda643
February 02, 2023
"Great experience from beginning to end"
Had a great experience from beginning to end. Ordering was a breeze. Payment was simple. The team was super helpful and friendly. Thanks a bunch!

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